Frequently Asked Questions

Claim Genie manages the insurance side of your repair process and optimizes your shop’s workflow.

We handle claims, supplements, approvals, rentals, payments, documentation, and full administrative support so your team can stay focused on production.

Pricing is case-by-case.

Every shop’s needs are different, and service levels vary from claims support to full operational consulting. We customize pricing based on your workflow, volume, and goals.

To get exact rates, book a call and we’ll tailor a plan to your shop.

 We plug in fast, then improve what’s broken. If your current workflow works, we follow it. If it’s costing you time or money, we fix it because you didn’t hire us to maintain what isn’t working.

 We don’t replace your estimator — we take over everything that happens after the estimate is written. No more calling for approvals, tracking supplements, or waiting on payments. Your team writes the damage. We run the claim. 

 Shops don’t struggle with claims because they’re incapable, they’re overloaded. We get faster results because the claim is the only thing we’re focused on, while your team is focused on the repair. 

 Yes, we partner with various types of shops and facilities across the U.S. This includes PDR , collision repair centers, hybrid repair facilities, mobile hail teams, and fixed-location shops. 

 Always under your shop name. We act as your claims department, not a third party the carrier can ignore.